Your Unified communication and Contact Center solutions Partner
Cloud-Powered unified communications: Elevate Your Communication Experience
Solution integrates various communication tools like voice, video, messaging, and collaboration into a single, cohesive platform.
Customer service by centralizing and managing all communication channels in one platform for efficient and effective support
We offer cloud-based platforms for data storage, computing, and applications, ensuring secure and efficient operations
We provide robust solutions that optimize IT infrastructure management and enhance user productivity
We deliver proactive support to ensure the continuous health and performance of your IT systems.
Our Business Approach
Whenever you are in process of optimizing your Unified Communication and infrastructure lifecycle, you can count Key Engineers Hub on your side to make it efficient and Faster.
Our services portfolio and industry experience will optimize your budget and free your team to focus on big-picture initiatives.
key engineers hub Managed Services from Optanix
The key engineers hub Managed Network Service (MNS) combines the knowledge of the Cisco experts in the Optanix MNS support center with the power of the Cisco-specific features in OPTX. This integrated managed service offering provides customers with a level of support for Cisco solutions that they cannot obtain from other MSPs.
Through Optanix MNS, Optanix offers differentiated support for Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications (UC), as well as the underlying infrastructure that supports these solutions.
Cisco UCCE
Cisco Uc
IT Infrastructure
Cisco UCCE is a contact center solution designed for enterprise customers. It delivers a full range of call routing and management features over an IP infrastructure. UCCE environments are comprised of multi-layer, distributed applications with multiple service components, making them inherently complex and difficult to manage.
Leverage Optanix MNS to assure the performance and availability of your critical yet complex UCCE environment.
• Optanix provides Managed Service Provider support for over 60 Cisco Contact Center customers.
• 100% of our L2 and L3 engineers hold Cisco certifications, including many advanced contact center certifications.
• OPTX has been purpose-built to monitor and manage real-time communications solutions from Cisco by Cisco experts, including several CCIES. Its proprietary UCCE features and functionality help Optanix engineers find and solve problems that often go unnoticed with other tools.
Learn more about managed services for Cisco UCCE >>
Cisco UCCE is a contact center solution designed for enterprise customers. It delivers a full range of call routing and management features over an IP infrastructure. UCCE environments are comprised of multi-layer, distributed applications with multiple service components, making them inherently complex and difficult to manage.
Leverage Optanix MNS to assure the performance and availability of your critical yet complex UCCE environment.
• Optanix provides Managed Service Provider support for over 60 Cisco Contact Center customers.
• 100% of our L2 and L3 engineers hold Cisco certifications, including many advanced contact center certifications.
• OPTX has been purpose-built to monitor and manage real-time communications solutions from Cisco by Cisco experts, including several CCIES. Its proprietary UCCE features and functionality help Optanix engineers find and solve problems that often go unnoticed with other tools.
Learn more about managed services for Cisco UCCE >>
Cisco UCCE is a contact center solution designed for enterprise customers. It delivers a full range of call routing and management features over an IP infrastructure. UCCE environments are comprised of multi-layer, distributed applications with multiple service components, making them inherently complex and difficult to manage.
Leverage Optanix MNS to assure the performance and availability of your critical yet complex UCCE environment.
• Optanix provides Managed Service Provider support for over 60 Cisco Contact Center customers.
• 100% of our L2 and L3 engineers hold Cisco certifications, including many advanced contact center certifications.
• OPTX has been purpose-built to monitor and manage real-time communications solutions from Cisco by Cisco experts, including several CCIES. Its proprietary UCCE features and functionality help Optanix engineers find and solve problems that often go unnoticed with other tools.
Learn more about managed services for Cisco UCCE >>
Managed Services from Key Engineers Hub
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Our Approach to IT Infrastructure Excellence
Who We Are
A trusted partner delivering innovative IT solutions for businesses.
How We Do It
With expert-driven strategies and cutting-edge technology.
What We Do
We optimize IT infrastructure to enhance performance and efficiency.
How We Deliver
Through seamless integration, ongoing support, and tailored solutions.
Comprehensive solutions designed to optimize, enhance, and support your IT journey.
Award & Recognition
Key Engineers Hub has great pricing model and quickness which every critical situation needs in professional service world
Aria Patel
TechNova Solutions
Key Engineers Hub has great pricing model and quickness which every critical situation needs in professional service world
Aria Patel
TechNova Solutions
Key Engineers Hub team is responsive and easy to work. I surely recommend KEH for hassle free work and great sense of responsibility and availability.
Liam Reynolds
GreenSphere Innovations
Key Engineers Hub team is responsive and easy to work. I surely recommend KEH for hassle free work and great sense of responsibility and availability.
Liam Reynolds
GreenSphere Innovations
Key Engineers Hub optimizes your Collaboration and contact center uptime and performance
We make managing your voice infrastructure easy, less time consuming and cost efficient – While boosting performance of your inhouse IT team, with increased uptime and sustainability of your devices
Optimize Productivity
Consolidate your services, carrying the communication required with Third party vendors
Free your highly qualified staff from mundane tasks eg. Vulnerability patching, upgrades and Macd’s
Compliment gaps in staff skills
Adding temporary capacity to your teams to handle surge activities
Optimize budget
Save 30% to 40 % on hardware and software maintenance vs. OEM support
Bundle services to save more
Have flexible models to provide staff augmentation
Use expertise from us to win new deals
Optimize Performance
Increase uptime of your servers with continuous monitoring
Expedite root cause analysis
Faster mean-time-to-resolution
First day resolution upto 90%
Optimize Sustainability
Will keep your hardware and software upto date
Avoid vulnerabilities and bugs by continuous refresh and patching
Monitoring of software will provide visibility to all of the condition of device
Pro-active action on alerts will make sure maintenance on time
Managed Services
Streamline operations with expert-managed IT solutions.
Professional Services
Tailored strategies to meet your business goals
Cloud Services (AWS, GCP, AZURE, WEBEX)
Flexible cloud solutions across leading platforms.
End user Services
Seamless support for user productivity and satisfaction.
Monitoring as Service
Proactive system monitoring to ensure uptime and performance.
Our Services
Collaboration and Cloud Resources
- Blogs
- Case Studies
Outsourced Professional
admin@wpcraftedsite.in
May 27, 2025
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