Empowering IT Teams to think bigger and act Faster

Your Unified communication and Contact Center solutions Partner

Cloud-Powered unified communications: Elevate Your Communication Experience

Solution integrates various communication tools like voice, video, messaging, and collaboration into a single, cohesive platform.

Customer service by centralizing and managing all communication channels in one platform for efficient and effective support

We offer cloud-based platforms for data storage, computing, and applications, ensuring secure and efficient operations

We provide robust solutions that optimize IT infrastructure management and enhance user productivity

We deliver proactive support to ensure the continuous health and performance of your IT systems.

Our Business Approach

 Whenever you are in process of optimizing your Unified Communication and infrastructure lifecycle, you can count Key Engineers Hub on your side to make it efficient and  Faster.

Our services portfolio and industry experience will optimize your budget and free your team to focus on big-picture initiatives.

Cisco Managed Services from Optanix

The Optanix Managed Network Service (MNS) combines the knowledge of the Cisco experts in the Optanix MNS support center with the power of the Cisco-specific features in OPTX. This integrated managed service offering provides customers with a level of support for Cisco solutions that they cannot obtain from other MSPs. Through Optanix MNS, Optanix offers differentiated support for Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications (UC), as well as the underlying infrastructure that supports these solutions.

Cisco UCCE
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IT Infrastructure

Cisco UCCE is a contact center solution designed for enterprise customers. It delivers a full range of call routing and management features over an IP infrastructure. UCCE environments are comprised of multi-layer, distributed applications with multiple service components, making them inherently complex and difficult to manage.

Leverage Optanix MNS to assure the performance and availability of your critical yet complex UCCE environment.

• Optanix provides Managed Service Provider support for over 60 Cisco Contact Center customers.

• 100% of our L2 and L3 engineers hold Cisco certifications, including many advanced contact center certifications.

• OPTX has been purpose-built to monitor and manage real-time communications solutions from Cisco by Cisco experts, including several CCIES. Its proprietary UCCE features and functionality help Optanix engineers find and solve problems that often go unnoticed with other tools.

Learn more about managed services for Cisco UCCE >>

Cisco UCCE is a contact center solution designed for enterprise customers. It delivers a full range of call routing and management features over an IP infrastructure. UCCE environments are comprised of multi-layer, distributed applications with multiple service components, making them inherently complex and difficult to manage.

Leverage Optanix MNS to assure the performance and availability of your critical yet complex UCCE environment.

• Optanix provides Managed Service Provider support for over 60 Cisco Contact Center customers.

• 100% of our L2 and L3 engineers hold Cisco certifications, including many advanced contact center certifications.

• OPTX has been purpose-built to monitor and manage real-time communications solutions from Cisco by Cisco experts, including several CCIES. Its proprietary UCCE features and functionality help Optanix engineers find and solve problems that often go unnoticed with other tools.

Learn more about managed services for Cisco UCCE >>

Cisco UCCE is a contact center solution designed for enterprise customers. It delivers a full range of call routing and management features over an IP infrastructure. UCCE environments are comprised of multi-layer, distributed applications with multiple service components, making them inherently complex and difficult to manage.

Leverage Optanix MNS to assure the performance and availability of your critical yet complex UCCE environment.

• Optanix provides Managed Service Provider support for over 60 Cisco Contact Center customers.

• 100% of our L2 and L3 engineers hold Cisco certifications, including many advanced contact center certifications.

• OPTX has been purpose-built to monitor and manage real-time communications solutions from Cisco by Cisco experts, including several CCIES. Its proprietary UCCE features and functionality help Optanix engineers find and solve problems that often go unnoticed with other tools.

Learn more about managed services for Cisco UCCE >>

Managed Services from Key Engineers Hub

Our Approach to IT Infrastructure Excellence

Who We Are

A trusted partner delivering innovative IT solutions for businesses.

How We Do It

With expert-driven strategies and cutting-edge technology.

What We Do

We optimize IT infrastructure to enhance performance and efficiency.

How We Deliver

Through seamless integration, ongoing support, and tailored solutions.

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Comprehensive solutions designed to optimize, enhance, and support your IT journey.

Award & Recognition

Key Engineers Hub optimizes your Collaboration and contact center uptime and performance

We make managing your voice infrastructure easy, less time consuming and cost efficient – While boosting performance of your inhouse IT team, with increased uptime and sustainability of your devices

Optimize Productivity

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Consolidate your services, carrying the communication required with Third party vendors
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Free your highly qualified staff from mundane tasks eg. Vulnerability patching, upgrades and Macd’s
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Compliment gaps in staff skills
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Adding temporary capacity to your teams to handle surge activities

Optimize budget

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Save 30% to 40 % on hardware and software maintenance vs. OEM support
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Bundle services to save more
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Have flexible models to provide staff augmentation
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Use expertise from us to win new deals

Optimize Performance

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Increase uptime of your servers with continuous monitoring
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Expedite root cause analysis
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Faster mean-time-to-resolution
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First day resolution upto 90%

Optimize Sustainability

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Will keep your hardware and software upto date
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Avoid vulnerabilities and bugs by continuous refresh and patching
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Monitoring of software will provide visibility to all of the condition of device
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Pro-active action on alerts will make sure maintenance on time

Managed Services

Streamline operations with expert-managed IT solutions.

Professional Services

Tailored strategies to meet your business goals

Cloud Services (AWS, GCP, AZURE, WEBEX)

Flexible cloud solutions across leading platforms.

End user Services

Seamless support for user productivity and satisfaction.

Monitoring as Service

Proactive system monitoring to ensure uptime and performance.

Our Services

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Book an Assessment

Ready to optimize your voice and cloud infrastructure? Let’s Get Started